AI automation
AI answers whoever gets in touch and does what keeps repeating
AI automation means the company stops doing by hand what does not need a person. An assistant answers on your WhatsApp at any hour, and behind it the invoices, orders, spreadsheets and reports start taking care of themselves.
- WhatsApp chatbot, with the answer script you approve
- Invoices, orders and spreadsheets read and entered without anyone typing
- Reports, payment reminders and other reminders going out on their own, on schedule
The problem
The company pays people to do what does not need people
The shop loses the sale that came in at ten at night, the office loses the client who wrote on Saturday and the workshop loses the quote that sat unanswered until Monday. Nobody is being careless: the question stays open until there is an answer, and whoever asked does what anyone would do, which is ask somewhere else.
The other side of the problem does not show up on the phone, and it is usually the bigger one. It is the whole morning spent copying data from an invoice into a spreadsheet, the order that arrives by email and someone retypes into the system, the monthly report assembled by hand and therefore always late, the same answer written for the fifth time in a day. None of it requires judgment, which is exactly why a person should not be doing it.
What you get
The work nobody needed to be doing
- An assistant on your WhatsApp
- It answers on the number your company already publishes and handles what comes in every day: what you do, how much it costs, what the timeline is, where an order stands, whether there is a slot this week. The conversation stays in the same place where the client already was.
- The script is written with you and approved first
- You read and approve what it may answer before it serves anyone. On topics that cannot go wrong, such as price and timeline, it answers what you wrote, not what it thinks.
- The handover to a person
- When a case falls outside the script, or when the client asks, the conversation goes to someone on your team with the history attached. Automation that never steps aside is what makes clients hate chatbots.
- What someone types by hand stops being typed
- AI reads invoices, orders by email, spreadsheets, contracts and forms, understands what is written there and enters it in the right place. It is the part of the day that uses the most hours and needs the least human decision.
- The day’s routines happening on their own
- Quotes that go out on the spot, payment reminders that send themselves, a report ready Monday morning, an appointment confirmed without a phone call, and two systems that do not talk to each other today starting to talk.
- The number, the conversations and the access are yours
- The automation runs on your company’s number and on accounts registered in your name. If you ever take the project to another professional, the history and the access go with it.
How it works
From the first contact to the project live
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No cost
Chat on WhatsApp
You tell us what people ask most and what eats up the team’s day. No commitment and no scheduled meeting.
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In writing
Fixed-price proposal
Scope, timeline and price defined from what will be automated, and what stays with people.
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You approve
Script and testing
You check the answers and the entries against real data before anything goes live for a client.
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With support
Live and monitored
It goes into operation and we follow the first weeks, fixing whatever practice exposes.
Is it right for you?
When this service makes sense and when it does not
Makes sense if
- Messages arrive outside business hours and nobody sees them in time
- Your team answers the same question dozens of times a day
- Someone spends hours typing what is already written somewhere else
- Two systems you use do not talk to each other, and a person copies from one to the other
- The monthly report is assembled by hand, and so it is always late
- The workload has grown, and hiring more people is not the answer
Does not make sense if
- You want AI to decide in place of people: it carries out what was agreed and calls a person when the case falls outside it, and that is how we build it
- You expect automatic service with no running cost: WhatsApp itself charges per conversation, and that amount is your company’s, not Noxxe’s
- You are looking for mass messaging or a purchased contact list: we do not do that, and mass messaging is the fastest way to get your number blocked
- The process is not defined even on paper: automating a mess delivers the same mess, only faster
Frequently asked questions
What people ask before hiring
Is this only for customer service on WhatsApp?
No. Customer service is usually the way in, because it is what hurts first, and it is almost never what saves the most time. Most of a company’s hours go to back-office work: entering invoices, retyping orders, filling in spreadsheets, building reports and checking data that already exists in another system. AI does this kind of thing, and it is common for the second project to be bigger than the first.
Will the client notice they are talking to a chatbot?
Yes, and that is how we build it. It introduces itself as automatic service in the first message and offers to put the client through to a person at any moment. A bot that pretends to be a person is what generates complaints the minute the conversation stalls.
Does it work with the system my company already uses?
Most of the time, yes, and it is the path we prefer: changing systems is a much bigger project than automating what you already have. When your system cannot talk to other programs, it is still possible to automate what happens around it, and we say clearly what is left out before you hire us.
What if the AI does something wrong?
On topics that cannot go wrong, such as price, timeline and what the company does, it answers exactly what you wrote, not what it thinks. For data entry, whatever it cannot read with confidence is set aside for a person to check, instead of going into the system crooked. A costly mistake is always worse than a question.
Is there a monthly cost once it is done?
For the customer service part, yes, and it is not ours: WhatsApp itself charges per conversation handled. The back-office part usually has a much lower cost, and sometimes none. The numbers go in the proposal, up front, before you decide.
How much does AI automation cost?
It depends on how many topics it needs to cover and how many systems have to be connected. An assistant that answers questions is not the same work as one that also enters orders in your system. Tell us your case on WhatsApp and receive the fixed price in writing, item by item.
Describe your case and get a fixed price
Tell us in one message what you need. The reply says whether it can be done, how much it costs and how long it takes, with no meeting and no commitment.
Request a quote