Clinics and medical practices
Fewer no-shows on the schedule, less phone ringing at the front desk
Clinic website with online booking, automatic WhatsApp reminders and the care with patient data that the LGPD requires.
Clinics and medical practices are a type of client, not a separate service. The work starts with Landing page.
The problem
The calendar has gaps and the front desk turns into a call center
Every empty slot costs an hour of room, staff and professional that are already paid for. A good share of these no-shows is forgetfulness, from someone who booked three weeks earlier and has received no notice since. On the other side of the counter, the front desk spends the day answering calls to book, reschedule and confirm.
Add the question of data. Name, phone number and reason for the visit are health data, and the LGPD treats the matter strictly. A generic website form tends to send this information by email with no care at all, and the clinic takes on that risk without noticing.
What you get
What takes care of the clinic’s day to day
- Online booking
- Patients see the free slots and book on their own, at any hour. The calendar syncs with the one the clinic already uses.
- Automatic WhatsApp reminder
- Confirmation when the appointment is made and a reminder the day before, with the option to reschedule in one tap. It is the simplest measure against no-shows from forgetfulness. That is what Noxxe does in AI automation .
- A page per specialty and professional
- Whoever searches for a specialty lands on the right page, with the professional, their council registration and what to expect from the appointment.
- Ready for local search
- Google Business Profile set up under the clinic’s name and pages written for people searching for the specialty in your area.
- LGPD taken seriously
- Patient data travels protected and goes straight to the scheduling system, without passing through email.
- Medical advertising within the rules
- Texts and images reviewed against the councils’ rules: no before and after, no promise of results and no promotion of procedures.
How it works
From first contact to the site going live
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No cost
A talk about your routine
How the schedule works today, how many no-shows happen per week and which system the clinic already uses.
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In writing
Fixed-price proposal
Scope, timeline and price in writing, already counting the integration with the calendar you use.
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You approve
Website and booking
You approve the look, the texts go through a review against the council rules, and booking is connected to the real calendar.
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With support
Testing and training
The front desk makes real test bookings before launch, and a follow-up period comes after going live.
Is it right for you?
Better to find out now than after you sign
It makes sense if
- A clinic or practice that books appointments by phone or WhatsApp
- Patient no-shows have become a cost that hurts
- The front desk spends much of the day confirming appointments
- You want to be LGPD-compliant before the issue becomes a problem
It does not make sense if
- You are looking for a full electronic medical record: that is a custom system, delivered on demand, and the conversation starts at What else we do
- The clinic has no scheduling system and does not plan to adopt one
- You want to advertise a procedure at a promotional price: the councils do not allow it, and we do not write that kind of text
Frequently asked questions
What people ask before signing
Does booking work with the system we already use?
In most cases, yes. We integrate with the calendars most used in clinics and with Google Calendar. You tell us which system you use and we confirm the integration before sending the proposal.
Does the WhatsApp reminder cost extra?
It does, and it matters to know beforehand. Automatic sending uses the official WhatsApp channel for businesses, and WhatsApp itself charges per conversation sent. That cost is yours, not ours, and it goes into the proposal with the math already done.
Does this really reduce patient no-shows?
The reminder usually reduces no-shows caused by forgetfulness, which account for most cases. We do not promise a percentage: we do not yet have our own data from clinics we have served. When we do, we will publish the real number here.
Who is responsible for the LGPD, the clinic or you?
The clinic is the data controller, so the legal responsibility is theirs. Our role is to deliver the website without creating risk: encryption, data going straight to the scheduling system and an adequate privacy policy. If there is a data protection officer or a lawyer, we work together with that professional.
How much does it cost and how long does it take?
Both depend on the size of the clinic: how many professionals and specialties go on the site and which scheduling system needs to be integrated. Tell us how it works today on WhatsApp and receive scope, timeline and price in writing before we start.
Do you work with clinics of any specialty?
Yes: dentistry, physiotherapy, psychology, dermatology, veterinary care and practices in general. What changes are the text and the advertising rules of each field’s council.
Start with the schedule: that is where a no-show becomes a loss
Tell us how many no-shows happen per week, which system you use and how much time the front desk spends on the phone. With that we can already point to what solves it and settle scope, timeline and price in writing.
Request a quote